Frequent questions
General
EmailSpider Gold
EmailGenerator Platinum
EmailExtractor
EmailVerifier
Postman Professional
ResponseAnalizer
ListManager
URLCollector
General Questions
Q : Which is the best way to
advertise for my products or services?
A : First you need email addresses. Use the
EmailSpider,
the EmailGenerator
or the EmailExtractor
for this purpose. Send the emails using our Postman.
To administer email lists you can use the ListManager. From
time to time you should check the email address lists
upon their validity using our EmailVerifier.
Q : How about the segmenting
of the email addresses?
A : A detailed segmenting of the email addresses
is with all our programs almost impossible. Nevertheless,
there are some tricks to get some futher information
to all collected email addresses. For example you can
generate with the EmailGenerator only email addresses
of german providers and female first names like sandra.herz@web.de.
Or you can scan domains with our EmailSpider, who contain
only email addresses of your target group. Be creative!
Q : What does the ~
sign mean before the indication of the list sizes?
A : "~1'986'444" means, that this list
contains 1'986.444 elements. However some elements might
be doubled in the list. Our programs remove these doubled
elements at the latest when updating or saving the lists.
This mechanism makes it possible that the lists can
reach an almost unlimited size.
Q : What's the difference between
the trial- und the full version?
A : The trial versions are fully working.
But they have some restrictions. Saving of the email address
lists for example is not possible with EmailSpider. As
soon as you have registered your product and we've sent
you the key, you can upgrade your trial- into a full version.
Q : Why do I need EmailSpider,
EmailGenerator or EmailExtractor when I can buy email
lists?
A : Of course you can buy expensive email
address lists. Most of these lists contain many addresses
who don't exist anymore or even generated addresses
who never have been checked upon their validity. And
think: you are not the only one who contacts these addresses.
The mail boxes of these people will be filled and your
email will not receive attention at all. Our product
are for sure a better alternative.
Q : Problems
A : Most problems occur when using a falsely
configured firewall. Tools like Postman, EmailVerifier
or EmailGenerator might have problems with your Anti
Virus Software, because of the "censor" request
on the SMTP port 25. Turn off your email protection
in your Anti Virus Software or deinstall it.
EmailSpider Gold
Q : What is the EmailSpider
used for?
A : The EmailSpider collects independently
email addresses from the InterNet and saves them.
Q : Do I have to configure
the EmailSpider first?
A : No, create a new project and press the
start button. At a later time you can still create a
new project, when you exactly know how the application
works.
Q : Is it possible to
scan the entire InterNet?
A : Theoretically it is possible to scan
the entire web, but usually this doesn't make sense.
Advice: scan one superdomain (e.g. .de or
.fr) after the other. So you get email lists,
which are segmented by region and language.
Q : How does the EmailSpider
recognize web pages who generate invalid email addresses?
A : EmailSpider takes samples at web pages who
contain remarkable many email addresses. For this purpose
you must select the option "detect email address
producers".
Q : Is the EmailSpider
not getting slower, the larger the URL- or email lists
become?
A : No. The number of elements of the lists
has no influence on the speed.
Q : How is the "Smart
Search Mechanism" functioning?
A : We cannot explain this here in detail.
It is a very sophisticated mechanism, who recognizes
the structure of the InterNet publishing and only starts
scanning the web pages when the probability is high
to find some email addresses.
Q : What do the yellow
bars mean?
A : They show, how many email addresses
were found per minute.
Q : Does the EmailSpider
scan some web pages several times?
A : No, the same web page will be scanned
only once.
Q : What is the "strong
URL" list?
A : It saves domain names where particularly
many email addresses were found. The email addresses
that these services contain are often changing. This
is often the case on advertisement pages. If you want,
these URL's can be scanned once more at a later time.
Q : I'd like to scan
only a single URL or a URL list for email addresses,
how can that be done?
A : First create a new project and then
enter in the field : "Start URL" the
URL you like to parse. Enable the Checkbox "Single
URL project". You can import a complete URL
list in "View | Listings | Unprocessed URL's
| Import / Add'".
Start the project
EmailGenerator
Platinum
Q : How do I start
the EmailGenerator?
A : Go to Project | new Project.
Enter the name of the project. Press Start and
then press Load Demo List.
Q : I work with
the EmailSpider, what is the EmailGenerator used for?
A : If you already work with EmailSpider,
then it is even better. The EmailGenerator needs URL's
to generate email addresses. You can import the URL
list in the EmailGenerator from EmailSpider. The email
list can also be imported. The EmailGenerator then transforms
them into domain names.
Q : Are all the found
email addresses really valid?
A : If you have turned on the automatical
checking option (standard), all generated email addresses
are 100% valid.
Q : Can I replace
the first names, names or the keywordlists by my own
lists?
A : Yes, you can supplement these lists
or replace them by your own lists.
Q : I
have problems generating hotmail
addresses.
A : Hotmail and some other email
provider do not allow a verification, so you have to
turn off the verification while scanning such providers.
A big part of the in this way generated email addresses
will then be invalid. But there is a trick to recognize
such invalid email addresses: see our product ResponseAnalizer
Q : What happens
if the InterNet connection is interrupted?
A : The project will automatically be stopped
and the data will be saved.
Q : What is the Email
Composer?
A : With the Email Composer you can specify
guidelines how an email address is composed. For example
name.firstname@domain.com or domain@domain.com and so
on.
Q : Do I have to
change something in the EmailComposer?
A : The standard settings of the Email Composer
cover a great part of the possible email adresses. But
you can adapt the settings at any time to your needs.
Q : Why exists a
standard URL list?
A : The standard URL list helps a new and
unexperiened user to discover the advantages of the
EmailGenerator right from the beginning. Please use
your own URL lists in your projects.
EmailExtractor
Q : What is the purpose
of the EmailExtractor?
A : The EmailExtractor can extract email addresses
from various data mediums or files.
Q : Is
it possible to scan all yellow
pages CD's?
A : Almost all yellow pages CD's
contain the email addresses unencrypted. If they are
encrypted the EmailExtractor will not be able to unencrypt
them.
Q : How
do I scan an entire harddisc for email addresses?
A : Select the desired drive and press
Start.
Q : Is
it also possible to scan the network for files?
A : Yes.
Q : Is
it also possible to scan DVD's?
A : Yes.
Q : Is
it possible to scan files which are included in a web
page like HTML files?
A : Yes, but you first have to save
these HTML files somewhere.
EmailVerifier
Q : Why do I need the
EmailVerifier?
A : To remove invalid and not any longer existing
email addresses from your email lists.
Q : Why
exists a "probably valid" list?
A : Although the EmailVerifier doesn't
use the standard SMTP command VRFY, which is turned
off by most mail servers, there exist mail servers where
even our verification mechanism fails. Because of that,
email addresses will only be checked if there exists
a corresponding mail server. Some of these email addresses
might be invalid anyway. But there is a trick to recognize
such email addresses: see our product ResponseAnalizer
Q : Are
the email addresses of the list "valid"
definitely valid?
A : Yes. All these addresses are 100% valid.
Q : Are
the email addresses in the "invalid" list
definitely invalid?
A : Theoretically yes. If you have adapted
the number of Threads and the Connection Timeout
of your band with. In order to really not lose any
valid email addresses, you can check the list once again.
Q : What happens when
the network is interrupted?
A : The EmailVerifier recognizes when the InterNet
connection is no longer available. He stopps then automatically
and save the data.
Postman
Professional
Q : How can I send a
HTML-email which contains a diagram?
A : Load your HTML file into the text window.
Make sure that the Postman sends your email as HTML (Settings).
The diagram files must be available on the webserver.
Q : Do I additionally
need a mailserver?
A : No. You can send the emails either direct
(Standart) or via a mail server (Settings).
Q : What are Content
lists used for?
A : First: normally you don't need these
lists. But if you want to send a newsletter to several
thousands of receivers, it can occur that some emails
will be blocked by a spam filter. With these lists it
is possible to generate the content of an email dynamically.
Every email is then different to the others. Please
read the provided help.
Q : Can
I check which email receiver visits my web page?
A : Yes. The email address can be
attached to every link as a parameter. You just have
to create a script on your web page which saves the
addresses. For some web servers, it is sufficient to
parse the logfile. For this purpose use the EmailExtractor.
Q : How
many emails can I send per minute?
A : This depends only on the filesize
of the emails and upon your upload rate. You'll send
about 4-6 email per second if it's a normal text message
at an upstream of 128 kbit/s.
Q : I
find no restrictions when using my trial version.
A : The trial version doesn't have
any restrictions. The trial version only shows a discreet
link at the end of your emails, which leads to our homepage.
Q : I'd
like to send several newsletter at the same time. Is
this possible?
A : Yes, You just have to open multiple
instances of the Postman.
Q : What happens when
the connection gets lost?
A : The sending of the emails will be interrupted
automatically and the project data will be saved.
Q : Shall I use an SMTP server or shall I send the emails directly?
A : It is strongly recommended to use an SMTP server.
Q : I try to send the emails directly (without SMTP server) and I always get an error message.
A : Most of the large freemail provider like Yahoo, Hotmail or Google started to block emails sent from dynamic IP addresses. You should always use an SMTP Server.
Q : What is an SMTP server?
A : Wikipedia : Message transfer agent
Q : Which SMTP server shall I use?
A : If possible, use the SMTP server of your ISP. There are also other providers where you can rent an SMTP server for a certain amount of emails.
Q : What is SMTP Authentication?
A : Wikipedia : SMTP Authentication
Q : An error message appears when I try to send a test email. Although I use an SMTP server.
A : Please check the name or IP address of your SMTP server. If you need SMTP Authentication please check if the username / password is correct. Please check your firewall / anti virus software settings. The IP port 25 must be open. Or are you may blocked by your SMTP server itself?
Q : All test emails goes to spam folder.
A : Please use the "Text" or "Inline HTML" format. Do not use the HTML format if possible. Use an SMTP server or send your emails from a static IP address. Of course the SMTP server should not be blacklisted (spamhouse.org). Do always use your real sender address. Do not use a sender freemail address like something@hotmail.com.
ResponseAnalizer
Q : Why do I need the
ResponseAnalizer?
A : Please have a look at the ResponseAnalizer
product description.
Q : Does
the ResponseAnalizer ascertain, when an email is read?
A : No. The ResponseAnalizer is not
a profiler. But we have already started developping
such programs. Please subscribe for our free newsletter. We will inform you when it'll
be completed.
ListManager
Q : What is the
ListManager used for?
A : After a certain time you'll be able
to merge your lists, remove doubled elements, to split
lists, sort or be forced to filter your lists by certain
criteria. The list manager is specialized on large URL-
or email lists.
Q : Is
the ListManager comparable to a
database?
A : Yes and no. The Listmanager contains
no data. But it contains a simple queries mechanism, comparable
to SQL. A database which contains several millions of
email addresses would answer the queries very slow. This
is one of the reasons why we do not support a database
management tool.
URLCollector
Q : Why do I need
a program which collects domain names?
A : If you collect email addresses,
then you shouldn't underestimate the importance of an
URL. To almost every URL exists at least one email address
(info@domain.com). The URL of an email provider
is much more important. Out of such an URL you can generate
an enormous amount of valid email addresses. For this
purpose use the EmailGenerator.
Q : Can
I configure the URLCollector so that it collects only
domain names of a specific region?
A : Because the URLCollector
queries the search engines, this depends upon them.
Most search engines do offer a search by region.
